Refund policy

We want you to be fully satisfied with your Barakome order. Please review our policy below.

Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery, including a photo of the item and your order number. Upon verification, we will provide either a full refund to your original payment method or a replacement item at no additional cost.

Order Not Received
If your order has not arrived within the estimated delivery window, please contact us and we will investigate using the tracking information provided and take appropriate action.

Change of Mind
As our products are shipped directly from our fulfillment partner and we do not maintain physical inventory, we are currently unable to accept returns for reasons unrelated to damage, defects, or incorrect items.

Refund Processing
Approved refunds are processed to the original payment method within 10 business days. Please note that banks and card providers may require additional time to reflect the refund.

Contact
For all return and refund inquiries, please contact us at barakome.support@gmail.com.